Field Service Trends

Originally presented at the Copperberg US Field Service Summit, Mike Ross, Baxter Planning, Director of Product Strategy, examines the elements organizations tend to miss when they implement new Field Service technology. Specifically, covering the importance of your parts stocking and change management strategies.

What you’ll learn:

• Where you can see an increase in technician production
• Strategies to maintaining high first-time fix
• Which technologies can keep you ahead of the curve in 2021