Field Service Next West

April 7-9, 2026
Hilton Bayfront | 1 Park Blvd | San Diego, CA

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Wednesday, Aprl 8 | 2:45PM PT

PANEL: Right Part, Right Time: Smarter Inventory Management Strategies to Maximize Uptime

Hear from service leaders at The Coca Cola Company, LiquiServce LLC, ABB, Smart Care, MTS Systems Corporation, and Baxter Planning.

Getting the right part to the right place at the right time is critical, not just for first-time fix rates, but for equipment uptime, technician efficiency, and overall service profitability. But in an era of fluctuating demand, supply chain disruptions, and tighter truck space, how do you build a smarter, more agile inventory management strategy? Panelists will discuss how service organizations are rethinking truck stock thresholds, spare part pools, and replenishment models to stay ahead of demand, and keep equipment running, including:

  • Determining optimal truck stock based on usage patterns, region, seasonality, and technician specialization without overloading

  • Balancing cost vs. coverage, making smart trade-offs between inventory carrying costs and service responsiveness

  • Defining price optimization strategies that align with customer value

  • Using AI, IoT, and connected systems to forecast parts usage and automatically trigger replenishment based on historical and predictive data

  • Identifying the KPIs to track to ensure your inventory strategy supports your uptime, cost, and service-level objectives

Meet with our expert team onsite

Meet our Team

anton chilton
Anton Chilton

CEO

Baxter Planning

speaker-mike-rose
Mike Ross

Principal Product Specialist

Baxter Planning

BaxterPlanning - Pierce Kiefer
Pierce Kiefer

Senior Enterprise Sales Director

Baxter Planning

michael greenbaum
Michael Greenbaum

CRO

Baxter Planning

scott
Scott Magee

VP, Client Growth

Baxter Planning

mike n
Mike Nilsson

EVP Global Strategic Accounts

Baxter Planning