Optimize Your Service Supply Chain

A centralized hub for industry insights, best practices, and expert resources to help you maximize service levels, reduce inventory spend, and drive financial value for your organization.

Optimize Your Service Supply Chain

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WHAT WE OFFER

 

Your Service Experience Advantage Starts Here

The right technology and expertise to transform your Service Supply Chain.

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Purpose-Built Technology​

AI-powered platform with a specialized Data Core for smarter planning

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Practitioner Expertise

Built by experts with decades of real-world planning experience

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Industry-Leading Outcomes​

Proven tech + partnership = faster results, lower costs, better service

Optimize Every Stage of Your Operation


By combining deep Service Supply Chain expertise with purpose-built solutions for service parts planning, order execution, and escalation resolution, your organization can move from chaos and complexity to clarity and control.

Recent Blogs

How Rising Customer Expectations Are Transforming Service Supply Chains-1

BLOG

How Rising Customer Expectations Are Transforming Service Supply Chains

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Elevate First-Time Fix Rates with Advanced Service Planning Solutions​-1

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Elevate First-Time Fix Rates with Advanced Service Planning Solutions

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The Future of Service Supply Chains-1

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More to come!

Latest Insights

5 Strategies to Overcome Service Supply Chain Complexity and Improve Profitability

INFOGRAPHIC

5 Strategies to Overcome Service Supply Chain Complexity and Improve Profitability

View the Infographic
Artificial Intelligence Meets Natural Intelligence-1

EBOOK

Artificial Intelligence Meets Natural Intelligence: 3 Success Stories

Read the eBook
Beyond the Storm-1

WHITEPAPER

Winning the Service Experience Storm: How Leading Organizations Are Turning Disruption into Competitive Advantage

Real Impact Delivered

Baxter Planning allowed us to bring a lot of automation and artificial intelligence in their solution to better plan and ensure we have the right parts needed.

VP, Global Services
Medical Device Company

The results have been a significant cost savings in our service inventory around the world. North of ten million dollars in our inventory level. About a third less than what we had before given the high value of our systems.

Eric Clopper

Senior Director Global Service Logistics and Lab, F5

This technology could be a real game changer for us. I can see how it will help us make much better Last Time Buy decisions. I jokingly said Baxter should get a Nobel Prize in Supply Chain for this work.

Baxter Planning BaxterProphet.ai pilot customer

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Ready to start your transformation? Gain a Service Experience Advantage today.

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